Rockwall Attendant II

Fullerton, California, United States | ASI Titan Recreation | Part-time


Hourly Rate: $15.00

Essential Duties and Responsibilities:

Under general supervision, the wall attendant will safely and professionally facilitate patron usage of the climbing wall, boulder, wall classes, and route setting.

Diversity, Equity and Inclusion are core values of Associated Students Inc. CSUF. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. The Rockwall Attendant II will support ASI’s DEI plan in all programming, services and interactions.

  • Check the wall, boulder, floor, equipment per the safety checklist prior to each climbing session.
  • Remove any equipment deemed unsafe and report it to supervisor.
  • Give age appropriate safety orientation.
  • Instruct all participants in the proper use of climbing harness, helmet, and shoes.
  • Enforce student recreation center safety policy at all times.
  • Maintain accurate records of participation for each session and activity through fusion.
  • Adhere to all policies and procedures in the climbing wall manual.
  • Responsible for preparing accident, missing item and incident reports as required, and contacting appropriate University personnel in case of emergencies within the necessary time frame.
  • Must maintain strict adherence to safety procedures and attend safety meetings as scheduled.
  • Monitor climbing wall and related activities.
  • Provide customer service.
  • Inform members of outdoor adventure programs and services.
  • Prep fundamental 101 class equipment and class space.
  • Check in class participants.
  • Maintain a high level of knowledge in proper belay standards.
  • Able to communicate and teach buddy check, belay commands, knot craft, belay techniques, belay motions, and do’s and do not’s.
  • Conduct a high level belay test ensuring thorough knowledge of belay process.
  • Record and log test results into fusion software program.
  • Assist the Coordinator with preforming and logging monthly and quarterly safety inspections.
  • Proficiency in belaying, tying in with a figure 8 knot, and movement on a climbing wall.
  • Properly clean and store setting equipment and climbing holds.
  • Perform other duties assigned.


  • Must be an enrolled student in or accepted to California State University Fullerton.


  • Indoor climbing experience required.
  • Must have been employed as a Rockwall Attendant I and displayed a high level of competency of the positon’s job duties.


  • Knowledge and Abilities: 
  • Must possess outstanding customer service and communication skills.
  • Ability to maintain strict safety standards, procedures, and proper technique to reduce risk.
  • Must be able to work well with faculty, staff, students, and general public.
  • Ability to work with a diverse student population and campus community.
  • Must be able to be on time, prepared for work, and adhere to department dress code.
  • Must be comfortable working safely from height on a fixed line.
  • Must be able to learn knot craft and demonstrate rock wall skills with proficiency.
  • Must be able to communicate at a high level on detailed climbing processes and safety standards.
  • Must be able to demonstrate leadership skills when working with peers.
  • Ability to maintain professional work conduct.
  • Ability to adhere to work rules, follow directions, use time effectively and work productively under general supervision.
  • Ability to follow routine verbal and written instructions.
  • Ability to effectively communicate in a clear and concise manner, both verbally and written.


Additional Requirements:

Typical Mental Requirements

  • Patience, concentration, and understanding for long periods of time.

Typical Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance with the ADA, FMLA and other federal, state, and local standards
  • Must be able to lift up to 50 lbs properly.
  • Frequently required to sit, talk, listen and walk; manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; clear verbal communication.
  • Must be physically able to work indoors and outdoors for a minimum of 3 ½ hours and stand for long periods of time.
  • Must be able to climb in harness and assist adults and children in harness.
  • Must be able to work safely from height on a fixed line
  • Ability to set up and take down safety line.
  • Ability to safely ascend and descend safety line with setting equipment.

Special Requirements

  • Required to be limited mandated reporter.
  • First Aid, AED, and CPR certification required within thirty (30) days of employment.
  • May be required to work evenings, nights and weekends as needed.

**Please add your shift availability on the application.


The Associated Students, CSUF, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.