Job Title

Front Desk Attendant

Department:

Student Recreation Center

Reports to:

Member Services and Outreach Coordinator

Pay Rate:

$16.50 per hour

Hours:

This is a part-time (20 hours/week), position with expected hours to be worked during business hours of Monday through Friday, 5:30 a.m. to 12:30 a.m 

Job Summary:

Under supervision of the Member Services Coordinator, the Front Desk Attendant assists in the general operations of the SRC front desk.

Essential Job Functions:

·         Answer telephone, walk-in inquiries, and emails regarding programs and services offered in the Student Recreation Center, and respond to general inquiries

·         Process and book all registrations per established procedures (memberships, personal training, programs)

·         Check in/out equipment

·         Ensure all guests/visitors are checked in and given an ID badge per established procedure

·         Adhere to all policies in the Front Desk Manual

·         Assist in the maintenance, update and revision of filing systems, forms and reports used in the operation of the department

·         Promote a positive image of the SRC and its many programs and services by keeping current on all areas of the recreation department

·         Responsible for preparing accident, missing item and incident reports as required, and contacting appropriate University personnel in case of emergencies within the necessary time frame

·         Must maintain strict adherence to the safety procedures and attend all safety meetings as scheduled

·         Must attend and participate in mandatory training

Customer Service & Collaboration:

·         Establishes and maintains working relationships with various A.S. and University departments

Safety:

·         Ensures all operations are conducted with safety of customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies.

·         Reports accidents to supervisor and reviews changes required to avoid reoccurrence.

·         Reports maintenance problems and/or broken and unsafe equipment to the appropriate party or supervisor immediately

Requirements:

Must be a currently enrolled California State University Fullerton student in good academic standing

Must obtain a nationally recognized First Aid/CPR/AED Certification (American Red Cross preferred) – within 30 days of employment

Trainings:

·         Must complete:

o   Bloodborne Pathogens

o   Campus Health and Safety Requirements

o   CSU’S Discrimination Harassment Prevention Program

o   Data Security and FERPA

o   Gender Equity and Title IX

o   Injury and Illness Prevention Program (IIPP)

o   First Aid/CPR/AED

within 30 days of hire