Hourly Rate: $17.48

Essential Duties and Responsibilities:

Under supervision of the Member Services Coordinator, the Lead Front Desk Attendant assists in the general operations of the SRC front desk.

·         Answer telephone, walk-in inquiries, and emails regarding programs and services offered in the Student Recreation Center, and respond to general inquiries

·         Obtain an extensive knowledge of Fusion Sales, Calendar, Access, Invoices, and Reports

·         Assist in relaying accounting reports to the Accounting Department

·         Assist Member Services coordinator in the hiring process by participating in interviews for new Front Desk Attendants

·         Assist Member Services Coordinator in the scheduling and implementation of training for the Front Desk staff

·         Ensure all Front Desk policies and procedures are being followed

·         Assist Member Services Coordinator in the scheduling and implementation of training for the Front Desk staff

·         Ensure all Front Desk policies and procedures are being followed

·         Assist Member Services Coordinator in the scheduling and implementation of training for the Front Desk staff

·         Ensure all Front Desk policies and procedures are being followed

·         Assist Member Services Coordinator in leading monthly Front Desk Attendant staff meetings

·         Send out weekly policy updates and event information to ensure Front Desk Attendants are up to date

·         Send out equipment violation emails to students during shift

·         Keep track of equipment and sales inventory; and ensure all equipment is maintained

·         Meet weekly with Member Services Coordinator to discuss weekly job tasks, and help create/update training materials for student staff.

·         Lead and participate in committee meetings that plan and execute SRC events and training days

·         Lead the Outreach Team that will participate in all tabling events

Any additional duties or projects as assigned

Education and/or Work Experience Requirements:

Education:

• Must be an enrolled student at California State University, Fullerton.

The Associated Students, CSUF, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.