Member Service and Revenue Graduate Assistant

Fullerton, California, United States | SRC | Part-time

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Position Title: Graduate Assistant - Member Service and Revenue 

Hourly Compensation: $18.56

 

Essential Duties and Responsibilities: 

  • Develop and implement marketing strategies for membership and member services, including membership promotions, special events, and ongoing membership retention efforts

  • Oversight of student staff to assist with the promotion and outreach of the Student Recreation Center
  • Assist with revenue generation plans for all areas of Titan Recreation
  • Assist with reports, analysis, and presentation of financial information for all areas of the Student Recreation Center
  • Responsible for the management of the Titan Recreation email, to provide a high level of customer service
  • Work in conjunction with ASI’s Marketing, Communications, and Design department for member communications, including but not limited to Titan Recreation newsletter, membership brochures, forms, flyers, and social media communications.
  • Assist in the development and execution of effective social media strategies and tracking results to demonstrate positive awareness and perception of Titan Recreation
  • Perform other duties relating to Associated Students' overall mission, vision, and values, CSUF, Inc., and Titan Recreation. This job description can be changed at any time.

Education:

  • B.S/B.A. degree required.
  • Must be enrolled/enrolling in a graduate degree program 

Experience:

  • Experience in providing customer service to a diverse population preferred

  • Commitment to student development and ability to motivate and work closely with students
  • Ability to operate an office workstation, utilize word-processing, spreadsheet, and other software
  • Ability to communicate clearly and concisely, both orally and in writing

Typical Physical Requirements:

  • Frequently required to sit, talk, listen and walk; manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; clear verbal communication. Must be able to walk, stand, bend and lift to 25 pounds

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical Working Conditions:  

  • Work is primarily performed in an office environment and various physical activity program areas. Occasionally, work is conducted outdoors for extended periods to deliver multiple activities. 

Special Requirements:   

  • Must acquire CPR/AED and First Aid certification within three (3) months of employment. 

 

Diversity, Equity, and Inclusion are core values of Associated Students Inc. CSUF. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. The Graduate Assistant for Student Programs and Engagement will support ASI’s DEI plan in all programming, services, and interactions.

The Associated Students, CSUF, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.