Position Title:                  Food Pantry Manager

Reports To:                      Assistant Director, Titan Student Union (TSU) Services and Food Pantry

Payroll Classification:    Salary, Exempt

Starting Salary Range    $65,550 - $77,169.00

Priority Filing Date:         Open Until Filled

Essential Duties and Responsibilities: 

The Associated Students Inc., CSUF Food Pantry (“The Pantry”) serves students of CSUF who face food insecurity on campus. The goal of The Pantry is to ensure equitable access to nutritious food resources. This position will be responsible for maintaining, developing, and supporting educational activities at Cal State Fullerton through oversight of The Pantry. The Food Pantry Manager will provide overall supervision to ensure safe and efficient daily operations of the ASI Food Pantry.

Essential Duties:

• Responsible for the day-to-day operation of The Pantry, including daily food display and replenishment, ordering of food items, and food delivery and food safety.
• Coordinates product ordering by working with partners and local agencies and managing ordering logistics. Travels locally to pick up and transport food from the Food Bank(s) and/or other campus partners, when needed.
• Facilitates Pantry tours; coordinates large donation drop-offs.
• Collects, analyzes, and reports weekly and monthly on food insecurity data gathered.
• Maintains and runs systems to track and analyze the ASI Food Pantry program/participant data; provides regular reports for assessment needs and partner reporting requirements while protecting the confidentiality of student users.
• Recruits, hires, trains, supervises and conducts the performance evaluations of the ASI Food Pantry staff and volunteers. Oversees and supervises the Food Pantry Assistants and Graduate Assistant who assist with the daily operations of the Food Pantry including scheduling and coordinating Pantry drivers, tabling and outreach efforts and other food-related initiatives. 
• Facilitates Pantry new hire trainings, all-Pantry staff trainings, and monthly Pantry staff meetings; oversees the Pantry staff’s completion of ASI safety tailgate trainings.
• Coordinates, schedules, and facilitates educational workshops regarding food preparation, healthy eating, etc. for CSUF students in collaboration with CSUF campus partners. Provides innovative, intentional programs and initiatives that actively engage the campus community in issues related but not limited to food insecurity, sustainability, and basic needs.
• Maintains, manages, and coordinates outreach relations with community and campus partners. Develops and implements an outreach plan to promote the ASI Food Pantry and engage campus and community interest, including coordinating Pantry Pop-Ups and other workshops.
• Works collaboratively with the ASI Marketing, Design and Communications departments to maintain the ASI Food Pantry website and other marketing and communications related to The Pantry, including a monthly Pantry newsletter.
• In collaboration with the Assistant Director of Strategic Initiatives, research public and private grant agencies; works with ASI Strategic Planning and CSUF University Advancement to identify potential sources of funding. Assists with writing, editing, and proofreading grant proposals.
• Oversees and manages the Food Pantry budget and related grants. Completes the preparation of annual budget requests.
• Assists in fundraising and development for the pantry, including coordination of food drive donations, and project drives both on and off campus.
• Assists with various Food Pantry projects, including operational policy development and review, project proposal development, assessment, and food inventory tracking; serves as the study coordinator for Pantry assessment efforts.
• Ensures customer service is conducted in a courteous and professional manner; oversees email communications to Pantry patrons.
• Maintains a list of on-campus resources for those who are experiencing food insecurity.
• Adheres to food handling safety guidelines as well as physical ergonomics safety standard guidelines.
• Performs daily, weekly, and monthly space maintenance of food pantry, storage room and any supplies.
• Maintains strict adherence to safety procedures; attending safety meetings as scheduled.
• Completes other related tasks or projects as assigned by supervisor.

Education, Work Experience Requirements, and Abilities:

 Education:

• Bachelor’s degree (B.A.) from a four-year college or university in business, sociology, social science, social work, higher education, or a job-related field; two years of nonprofit work experience in fundraising, development, and/or social work is preferred.
• Master’s degree in public health, sociology, higher education, or a job-related field is preferred.

 Experience:

• Supervisory experience required. 2 – 3 years preferred
• Customer Service experience is recommended.
• Have proven experience working cooperatively as part of a team.

Knowledge and Abilities:

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer services.
• Ability to work independently and to carry out assignments.
• Model, promote, and consistently enforce ASI and TSU policies.
• Be available to work occasional weekends based on scheduling needs.

Additional Requirements:

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, touch, handle, feel, reach with hands and arms, talk, and hear.
• The employee must:
• Regularly move up to 50 pounds
• Must be able to reach overhead.

Special Requirements

• Employment will be contingent on a satisfactory employment history and criminal background investigation.
• Must have a valid driver’s license and driving record acceptable to insurance underwriters.
• Food Handler certification or ability to complete this certification within 90 days of hire.
• ServSafe Food Protection Manager Certification or ability to complete this certification within 90 days of hire.
• Additional travel may be required for annual professional development events.